Conference delegates may cancel their participation:
Refusal of a visa will not entitle the registered delegate cancelling to a different refund unless EARMA has caused undue delay in issuing the visa invitation letter. Registrations must be paid before any invitation letters can be sent. Undue delay constitutes 7 working days of delay. 3 working days are added for each additional request by the requester of the visa invitation letter to change the visa invitation letter or any related documents. EARMA doesn’t offer visa advise, only the invitation letter and any other document that can only be issued by EARMA as the event organiser.
Illness of the delegate or family emergencies or tragedies are not grounds for a cancellation or refund. Only long term illness by the delegate which is signalled and proven before Thursday 19 April at 18:00 CET will be grounds for a full refund.