EARMA Conference Oslo


UCD’s Portal to Digital Transformation


Gillian Boyle


  • C
    Caroline Byrne


EARMA Conference Oslo

Format: Pecha Kucha

Topic: Organising Support Services & Team Building

Session: B6: Organising Support Services & Team Building: 4 separate Pecha Kuchas

Friday 6 May 11:30 a.m. - 12:30 p.m. (UTC)


This innovative project entailed a complete rethink and redesign of community research services information. We mapped the ‘Researcher Journey’ to deliver a fully user-focused and user-driven information platform. Replacing the service-provider approach with a researcher-centric model resulted in an agile, easy to navigate platform that puts information at researchers fingertips and builds community in an age of digital transformation. Our Communications, Public Engagement and Impact resources have expanded through co-design and collaboration to meet the growing requirements and needs within this space.