Abstract

The University of the Andes in Chile has taken a pioneering role in public engagement with research, fostering a collaborative relationship between researchers and society. This initiative improves the quality and sustainability of research by directly addressing the real needs of society. Through the integration into institutional policy and a powerful strategy based on seven pillars, drawing from international experience and implemented through innovative training and subsidy programs, the university has successfully incorporated public perspectives into the research process, resulting in more relevant and impactful outcomes.
One of the main benefits of this approach is the significant improvement in research quality. By engaging with the public, researchers gain valuable insights and feedback, leading to more robust and applicable results. From the first generation of projects, this collaboration has contributed to the sustainability of these projects, projecting that they will remain relevant and beneficial to the community over time.
Several case studies illustrate the success of this initiative. For example, a community-driven research project on oral health, two projects on territoriality in highly populated cities, and one on the right of access to justice for disabled people, among others, have led to the development of new techniques that we hope will be widely adopted in the future.
The success of the University of the Andes is something it wishes to share with other universities. Therefore, it has founded a national alliance with other institutions within the ecosystem to adopt similar practices, driving lasting innovation and impact.
Despite the successes, the journey has not been without challenges. Overcoming initial resistance from both researchers and the public required persistent effort and very well-thought-out strategic communication. However, the early long-term benefits have demonstrated that we are on the right path.